FAQ
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What experience has WhereIsMyBus got with school buses?
WhereIsMyBus is managed by an experienced School Transport Manager from a large Local Authority and has been developed with input from various School Transport Organisers.
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Is the system easy to use?
Yes, very!
For parents all you need to do is register to a service and we will do the rest.
For service providers it can be as simple as picking the phone up and contacting our call center with the details. There is no need to waste valuable time sitting at a computer wondering what buttons to press. Our call center will take away that inconivience and send the messages out for you.
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Can the bus operator report a problem?
Yes. If the operator is unable to contact the School or Transport Department, then they can report the problem directly to the WhereIsMyBus call center, and we can notify the correct parents. An email of any reported problems will be sent to your school ensuring that you are not kept out of the loop and are fully aware of the situation.
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What are the operational hours of the Call Center?
Our call center is operational from 0600 to 1700 Monday to Friday and 0600 to 1400 Saturday. This takes away the need for a member of staff to be present at the school or Transport Department to deal with any bus problems. The hours of the call center enable problems to be reported on the move by either the school or the operator when they happen.
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What are the costs for each text?
Nothing. The price for each subscription is inclusive of all text messages.
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